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SymDiag - Symantec Diagnostic Tool that identifies common issues and gathers data/logs for support-assisted troubleshooting.CleanWipe - Symantec software removal tool.You can also manually download and update definitions. Double click on its uninstaller and follow.

You can automatically download the latest definitions in-product, through LiveUpdate. Go to the installation folder of Symantec Endpoint Protection.cloud. Next, under Products, click Endpoint Encryption to view the available download options:ĭownload Endpoint Protection client-only patches and release notes

Endpoint Encryption - select 11.x options.

Encryption Management Server/Gateway Email Encryption - select 3.4.2 or 10.x options.

To download Endpoint Encryption product(s): Next, under Products, click Protection Suite Enterprise Edition to view the available download options:

Mail Security For Microsoft Exchange - select 7.x options.

Messaging Gateway - select 10.x options.

Endpoint Protection - select 14.x options.

To download Protection Suite Enterprise Edition product(s): Download Protection Suite Enterprise Edition and Endpoint Encryption bundlesīoth Protection Suite and Endpoint Encryption are bundles therefore, you must select the solution-specific version of each product to download the different solutions available under each of those bundles. To purchase a current version of a Symantec product, locate a Broadcom Partner. To download a Symantec product, see Download Broadcom products and solutions. You can download Symantec software and tools, retrieve license keys, and activate your product here on the Broadcom Support Portal.

Download Endpoint Protection client-only patches and release notes.

Download Protection Suite Enterprise Edition and Endpoint Encryption bundles.

If you need help with CleanWipe, contact Broadcom Support directly.

For more information, see About uninstalling the Symantec Endpoint Protection client.

You can enable this option with client installation settings. As of SEP 14, you can incorporate CleanWipe functionality directly into the Symantec Endpoint Protection client package.CleanWipe does not support command line use you must manually run CleanWipe.To remove NortonLifeLock software, see Download and run the Norton Remove and Reinstall tool. CleanWipe only removes Symantec software, such as Symantec Endpoint Protection.While CleanWipe can remove older installations of Symantec Endpoint Protection, you should not use an older version of CleanWipe to remove a newer version, as this action can have unexpected results. You should always use the latest version of the CleanWipe removal tool to uninstall Symantec Endpoint Protection.You should only use CleanWipe as a last resort when the usual uninstallation methods are unsuccessful.

Broadcom Support does not recommend using CleanWipe the first time you have uninstallation trouble.